Fan experience

[PaperSaint]

I thought it might be useful to start this thread as Mark Bradley (someone I've known for many years now) is, in my opinion(!), an expert in the field of helping sports clubs (especially UK football clubs at all levels) to build better relationships with their fans. Here is a link to his latest words on getting clubs to work more closely with their supporters.

bradleyprojects.com/blog.php?id=50